Terms and Conditions

Last updated: 9 June 2026

Introduction

These Terms and Conditions govern your use of this website and apply alongside any terms provided with an order, quotation, estimate or invoice issued by Brake Caliper Specialists Limited, trading as BCS Automotive and Brake Caliper Specialists.

By continuing to use this website, you agree to comply with these Terms and Conditions. If you do not agree with them, you must not use the website.

Using this website does not constitute consent to optional analytics or advertising technologies. Information about these technologies and your choices is available in our Cookie Policy.

Nothing in these Terms and Conditions affects your statutory rights.

Business Information

Legal name: Brake Caliper Specialists Limited
Trading names: BCS Automotive and Brake Caliper Specialists
Company number: 11179242
Registered in: England and Wales
VAT number: GB336361800

Registered office:
Lyndhurst
1-3 Cranmer Street
Long Eaton
Nottingham
NG10 1NJ

Please do not send brake calipers, products or returns to the registered office.

Workshop and correspondence address:
429A Tamworth Road
Long Eaton
Nottingham
NG10 3JS

Telephone: 01159 722 668
Email: enquiries@bcs-automotive.co.uk

Company registration information can be viewed through Companies House under company number 11179242.

Products and Services

We provide specialist brake caliper services, including brake caliper inspection, refurbishment, repair, painting and associated engineering work. We also sell brake caliper products, components and associated accessories.

Additional conditions relating to a particular product or service may be included in the applicable quotation, estimate, invoice, order confirmation or service documentation.

Information about service turnaround times, assessment, additional work, payments, warranties, re-work and other service-specific conditions is available in our Service Terms, Turnaround Times and Warranties.

Information about cancellations, product returns and refunds is available in our Returns, Cancellations and Refunds Policy.

Intellectual Property and Permitted Website Use

Unless otherwise stated, Brake Caliper Specialists Limited or its licensors own the intellectual property rights in this website and its content. All such rights are reserved.

You may view website pages, temporarily store them in your browser cache and print copies for your own personal or internal business use, subject to these Terms and Conditions.

Unless you have received our prior written permission, you must not:

• Republish material from this website on another website or publication.
• Sell, rent or sub-license website material.
• Display website material publicly for a commercial purpose.
• Reproduce, duplicate, copy or otherwise commercially exploit website material.
• Edit or modify website material.
• Redistribute website material, except where it has been expressly made available for redistribution.

Acceptable Use of This Website

You must not use this website in any way that causes, or may cause, damage to the website or impairment of its availability, accessibility, performance or security.

You must not use the website for any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, publish or distribute material that contains or is linked to spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits or other malicious software.

You must not attempt to gain unauthorised access to the website, its server, connected systems, administrative areas or customer information.

Automated Data Collection

You must not conduct systematic or automated data collection activities on or in relation to this website without prior written permission from an authorised representative of Brake Caliper Specialists Limited.

This includes scraping, data mining, data extraction, data harvesting and the use of automated systems that place an unreasonable load on the website or interfere with its operation.

This restriction does not apply where automated access is authorised by law or expressly permitted by website functionality, published instructions or an agreement with us.

Website Information and Availability

We take reasonable steps to keep website information accurate and the website available. However, the website and its content are provided for general information and may not always be complete, accurate or current.

We do not guarantee that the website will always be available, uninterrupted, secure or free from technical errors.

Vehicle compatibility, service suitability, product availability, pricing and expected completion times should be confirmed before relying on website information when making an order or service decision.

Nothing on this website constitutes legal, financial, medical, safety or other professional advice. Appropriate professional advice should be obtained where required.

Orders, Quotations and Service Information

A quotation or estimate is based on the information reasonably available when it is prepared.

Brake calipers and associated parts may contain faults that cannot reasonably be identified before inspection or dismantling. Additional components, engineering work or other services may therefore be required.

The applicable quotation, estimate, invoice or service documentation will provide further information about pricing, payment and the work to be completed.

Where different documents apply to a particular order, the terms specifically agreed for that order will take priority over general website information where there is a conflict.

Personal Information and Cookies

Information about how we collect, use and protect personal information is available in our Privacy Policy.

Information about necessary and optional cookies and similar technologies is available in our Cookie Policy.

Optional analytics and advertising technologies are controlled through the Cookie settings available on the website.

Limitations of Liability

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

This includes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of your statutory rights.
• Any other liability that cannot lawfully be excluded or limited.

Subject to the above, Brake Caliper Specialists Limited is not responsible for losses arising solely from the use or unavailability of this website where those losses were not reasonably foreseeable.

Where you use the website primarily for business purposes, we are not responsible for indirect or consequential losses, loss of profit, revenue, anticipated savings, contracts, business relationships, reputation, goodwill, information or data, except where such liability cannot lawfully be excluded.

Liability relating to purchased products or services remains subject to applicable law and any specific terms supplied with the relevant order, quotation, estimate or invoice.

Officers, Employees and Other Parties

Brake Caliper Specialists Limited is a limited liability company.

To the extent permitted by law, claims relating to this website or a contract with the company should be brought against Brake Caliper Specialists Limited rather than personally against its officers, employees, agents or subcontractors.

Any lawful exclusions or limitations of liability contained in these Terms and Conditions may also protect the company’s officers, employees, agents, successors, assigns and subcontractors where appropriate.

Indemnity

Where you use this website for business purposes, you are responsible for reasonable losses, damages, liabilities and expenses directly resulting from your unlawful use of the website or material breach of these Terms and Conditions.

This section does not require a consumer to compensate us for matters where doing so would be unfair or unlawful.

Breaches of These Terms and Conditions

If you breach these Terms and Conditions, we may take reasonable and proportionate action to protect the website, the company and other users.

Such action may include:

• Suspending or restricting access to the website.
• Blocking abusive or malicious requests.
• Contacting an internet service provider or relevant authority where appropriate.
• Taking legal action where reasonably necessary.

Complaints and Reporting Problems

If you have a complaint or believe there is a problem with a product or completed service, contact us as soon as reasonably possible.

Please provide your contact details, order, quotation or invoice number, a description of the issue and any relevant supporting information.

We may require an opportunity to inspect the relevant product or parts and, where appropriate, attempt to correct the reported issue before another remedy is considered.

We aim to acknowledge or respond to complaints within one working day. More complicated matters may require additional investigation. In such cases, we aim to provide a full response within 14 days or explain when a response can be expected.

Changes to These Terms

We may revise these Terms and Conditions from time to time.

Updated terms will apply to website use from the date they are published. The terms applicable to a particular order or service will normally be those provided or made available when the relevant contract was formed.

Assignment

We may transfer or subcontract our rights and obligations where this does not reduce your rights or guarantees under the applicable contract.

You may transfer your rights or obligations only where we agree in writing or where applicable law permits the transfer.

Severability

If any provision of these Terms and Conditions is determined by a court or other competent authority to be unlawful or unenforceable, the remaining provisions will continue in effect.

If part of an unlawful or unenforceable provision could be removed to make the remaining provision lawful and enforceable, that part will be treated as removed where appropriate.

Entire Agreement

These Terms and Conditions, together with the documents applicable to a particular order, constitute the agreement relating to your use of the website and the relevant products or services.

Applicable documents may include:

• An accepted quotation, estimate or invoice.
• An order confirmation.
• Our Returns, Cancellations and Refunds Policy.
• Our Service Terms, Turnaround Times and Warranties.
• Our Privacy Policy.
• Our Cookie Policy.

Nothing in this section excludes liability for fraud or prevents you from relying on your statutory rights.

Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, you may also have the right to bring proceedings in the courts of the part of the United Kingdom where you live.

If you use the website or purchase products or services primarily for business purposes, the courts of England and Wales will have jurisdiction, unless otherwise agreed in writing.

Contact Us

Telephone: 01159 722 668
Email: enquiries@bcs-automotive.co.uk